- How do I access the discounts?
- I can't find an offer that was here before. Has it disappeared?
- The discount code doesn't work. What should I do?
- I'm having trouble with the application of a discount
- How can I configure the emails I wish to receive?
- How do I change my location?
- Why do I have to make purchases with the piggy bank refund through this website?
- Why don't I see the discounts reflected on the supplier's website for offers with a piggy bank refund?
- I made a purchase but it's not reflected in the piggy bank. What happened?
- I have already received the purchased product and the purchase continues to be "pending." Why?
- When can I transfer the money accumulated in my piggy bank to my bank account?
- I requested the transfer but my money hasn't arrived... Why?
- My purchase has been denied... Why?
How do I access the discounts?
- You can visit the online store by clicking on the button that you'll find on the information page of the offer that you want to access. There are several types of offers:
- Piggy Bank Cashback: The Piggy Bank is the new way to save, allowing you to recover money each time you make a purchase. When you make a purchase at a store with this type of savings model, we will refund the corresponding percentage into your Piggy Bank. For example, if you make a purchase for €100 in a store with 5% cashback, we will deposit €5 into your Piggy Bank (although the refund is usually calulated on the total before taxes and shipping fees). To learn more about this savings model, please consult the detailed explanation in the FAQs section.
- Direct discounts: These are special offers that allow you to purchase more for less. When accessing the store's webpage through the access button, you will be identified as a user and the corresponding discount will be automatically applied to your purchase.
- Some suppliers allow you to make purchases by phone or in physical stores, presenting a discount coupon. Follow the instructions that you will find on the offer's page to enjoy the discount.
I can't find an offer that was here before. Has it disappeared?
The discount code doesn't work. What should I do?
I'm having trouble with the application of a discount
You will able to report the issue within the offer itself, beneath the access button where it states, "Problems with the offer?" Our team guarantees the quality of the offers, so please feel free to contact us if you have any problems!
How can I configure the emails I wish to receive?
How do I change my location?
Why do I have to make purchases with the piggy bank refund through this website?
Why don't I see the discounts reflected on the supplier's website for offers with a piggy bank refund?
I made a purchase but it's not reflected in the piggy bank. What happened?
- You accessed the supplier's web through the button, "Access the online offer," within the offer itself.
- You haven't used any discount code that wasn't obtained on this website.
- You made the purchase online and not by phone.
- It's an offer with a piggy bank refund and not an offer with a coupon or direct discount.